CoreXtech IT Services offers reliable Remote Management Services to businesses, enabling faster issue detection, resolution, and improved accuracy. Our expert helpdesk team swiftly connects to your server or PC to diagnose and resolve problems efficiently. We leverage a strategic blend of industry-leading IT monitoring tools and in-house solutions to enhance operational effectiveness and ensure seamless system performance.
Remote Server Management
Benefits of Remote Management
- A flexible service that allows clients to maximize their investment in existing tools, such as service desk ticketing systems, security solutions, and network infrastructure.
- Leveraging end-user-facing systems and processes to minimize internal disruptions and ensure smooth operations.
- Managed IT services help bridge skill gaps while reducing associated staffing costs.
- Enhances IT infrastructure and network efficiency, boosting overall productivity and system availability.
- Optimized performance through centralized monitoring and proactive patch management.
Benefits of Remote Management
24x7 Proactive Monitoring
Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)
Complete Protection
Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance
Qualified Technicians
24x7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance
Maintenance & Audits
Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more
Backups and Data Recovery
Complete technical assistance in building backup and recovery plans, configuring and monitoring the same
Measured SLA’s
Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents
Frequently Asked Questions
Absolutely yes. We can provide whatever remote server management and IT security solutions you need, regardless of whether you host the servers in an data centre, or in-house
We support all popular flavours of Linux like CentOS, RedHat, Fedora, etc. as well as Windows server platforms like Windows 2008 R2, Windows 2012 R2, etc.
Allow us to list a few here:
Security Audit and Vulnerability assessment reports
Configuring basic firewall and security monitoring software
Kernel updates/patching
Software/package updates of OS packages based on Security Vulnerability reports
Server hardening
Verification of events log files and fixing issues
Prevention of URL hack injections and web based attacks
Disabling unwanted services
Performance optimization of critical services
And more…
We install a monitoring agent on your server with certain pre-defined checks. This agent sends back the vital statistics to our Network Operations Centre (NOC). The servers are monitored from two different geographical locations and the service is automated, but human intervened as well.
We assist you by setting up a very basic – small footprint – probe server inside your organisation behind the firewall. The probe server gathers the vital statistics and sends back the data to our central monitoring servers. The connection between the probe server and our central servers is over a secured channel.
Contact Us
We’d love to hear from you! Whether you’re ready to elevate your online presence or just want to explore the possibilities, our team is here to help.
